These conditions of sale are concluded on the one hand by the company Marrakech Trip Events S.A.R.L with a share capital of 100,000 Dhs whose head office is located at Km 15 Douar Sidi Bouzid – Route Amizmiz Marrakech, registered in the Trade and Companies Register of MOROCCO under the number 002946208000047 hereinafter referred to as “Marrakech Trip Events” and managing the site www.marakechtripevents.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.marakechtripevents.com referred to below” the buyer.
Date of last update 16-04-2022
These conditions of sale aim to define the contractual relationship between Marrakech Trip Events S.A.R.L and the buyer and the conditions applicable to any purchase made through the website www.marakechtripevents.com. The acquisition of a service through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of services on the site www.marakechtripevents.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have the full capacity legal, allowing him to commit himself under the present general conditions of sale.
The company Marrakech Trip Events S.A.R.L retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In the event of an order to a country other than Morocco, you are the importer of the product(s) and services concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company
Marrakech Trip Events S.A.R.L. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders regardless of their origin are payable in euros, US dollars or Moroccan dirham.
Marrakech Trip Events S.A.R.L. reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of the validation of the order and subject to availability.
The products remain the property of Marrakech Trip Events S.A.R.L until full payment of the price.
Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
You can order:
Detail the methods chosen, for example:
On the Internet: Marrakech Trip Events S.A.R.L
By telephone on +(212) 66 44 999 60 from Monday to Saturday (days open to the public) from 8 a.m. to 11 p.m. (opening hours).
The contractual information is presented in French and will be confirmed at the latest when your order is validated.
Marrakech Trip Events S.A.R.L reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order. received.
Any order appearing on the website www.marakechtripevents.com implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.
All the data provided and the recorded confirmation will constitute proof of the transaction.
You declare to have full knowledge of it.
The order confirmation will constitute signature and acceptance of the operations carried out.
A summary of the information of your order and of these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.
The fact of validating your order implies for you the obligation to pay the price indicated.
Payment for your purchases is made by bank card using the secure CMI system.
The card is debited only when the order is dispatched. In the event of split deliveries, only the products shipped are debited.
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
Return costs are free
In the event of exercise of the right of withdrawal, the company Marakech Trip Events S.A.R.L will refund the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
The provision of services fully performed before the end of the withdrawal period and the performance of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made to the consumer’s specifications or clearly personalized.
The supply of goods liable to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
Transactions concluded during a public auction.
The supply of digital content not provided on a material medium, the execution of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.
Our services are offered as long as they are visible on the site www.marakechtripevents.com and within the limits of the availability indicated, valid subject to availability from our suppliers.
In case of unavailability of the service after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.
In addition, the website www.marakechtripevents.com is not intended to sell its services in large quantities. Consequently, Marrakech Trip Events S.A.R.L reserves the right to refuse orders for 150 identical items.
Our services are delivered once the customer is present at the location of the activity or taken care of by our transport partners
The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.
In the event of a delay in shipment, an email will be sent to you to inform you of any consequences on the delivery time indicated to you.
In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and the shipping costs under the conditions of article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, the company Marrakech Trip Events S.A.R.L cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.
All our products and services benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.
All complaints, requests for exchange or refund must be made by email: contact@marrakechtripevents.com or telephone +(212) 66 44 999 60 or by post Km 15 Douar Sidi Bouzid – Route Amizmiz Marrakech within the time limit of 30 days from delivery.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
The products offered comply with the Moroccan legislation in force. Marrakech Trip Events S.A.R.L cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order.
Furthermore, Marrakech Trip Events S.A.R.L cannot be held liable for damages resulting from improper use of the purchased product.
Finally, Marrakech Trip Events S.A.R.L cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.
The language of this contract is English. These conditions of sale are subject to Moroccan law. In the event of a dispute, the Moroccan courts will have sole jurisdiction.
All elements of the www.marrakechtripevent.com website are and remain the exclusive intellectual property of Marrakech Trip Events S.A.R.L. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any single or hypertext link is strictly prohibited without the express written consent of Marrakech Trip Events S.A.R.L.
Marrakech Trip Events S.A.R.L. reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
Marrakech Trip Events S.A.R.L. will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
The computerized registers of Marrakech Trip Events S.A.R.L. will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
